Customer must request and be given an RMA number in order to return an item.
All RMA must be returned within 14 days of receipt or as specified in the sales agreement.
Item must be returned in the same or better condition this includes shipping. Any deviation may lead to cancellation of RMA. All freight is prepaid - - if Freight collect process will be delayed until freight bill is resolved.
Determination is made by (Inventory Manager) as to viability of RMA (RMA, Scrap, Allowance) if credit given and no return proceed to Shop Manager closes out paperwork.
Evaluation will be done by Sales and Inventory within 72 hrs of arrival at Quick Stitch Banners.
Customer will be notified after evaluation as to outcome. If credit is given customer will be given the option of Credit on account, Check or bank transfer.
Our postal address is:
972 N. DuPage Ave.
Lombard, IL 60148